Ritesh Agarwal, the visionary Founder and CEO of OYO, a Softbank-backed enterprise, recently shared a nostalgic snapshot on X, previously known as Twitter. In his heartwarming tweet, he recounted an anecdote from nearly a decade ago, from the early days of OYO, involving a customer interaction that left a lasting impression.
Mr. Agarwal’s tweet took us back to 2013/14, when he stood outside OYO’s third property in Gurgaon, alongside the front office manager. He humorously recalled a particular memory of being on a late-night call, possibly with a customer attempting to make a hotel reservation at the stroke of midnight due to our website crashing. He fondly mused, “Oh, the memories! During OYO’s nascent years, my contact number was even displayed on the customer care page. Reflecting on our journey since then is truly incredible!”
Since its posting, the tweet has garnered an impressive one million views. One appreciative user acknowledged, “I commend your endeavors in providing a safe haven for those lacking their own, enabling them to transform their lives. Initiatives like these may have contributed to a reduction in crimes against women over time. The establishment of innovative social institutions across India after the #Nirbhaya case was undoubtedly a need of the hour.”
Another user chimed in, “Your startup narrative is nothing short of extraordinary; the website now remains unswayed by crashes! Stand tall, my friend.”
Expressing deep admiration, a third user remarked, “Ritesh, I have always held you in high regard. Your accomplishment in navigating the demanding hotel industry is a truly remarkable achievement. As I embark on my own entrepreneurial journey, I draw inspiration from your remarkable courage, hoping to glean lessons from your path.”
This heartwarming narrative echoes the sentiment that hard work consistently yields fruitful results.
“Dreams manifest into reality! Your face exudes the palpable enthusiasm and determination to realize your aspirations,” shared another individual.
The tweet is a testament to the transformative power of dedication, resilience, and unwavering commitment to one’s dreams.
